VERIRA™ Return & Support Policy

At VERIRA™, your comfort and confidence matter to us. We want every customer to feel supported before, during, and after their purchase.

Please Choose Your Size Carefully

We strongly recommend reviewing our size chart before placing your order. If you are between sizes, we recommend choosing the larger size for a more comfortable fit.

If you need help selecting a size before ordering, feel free to contact us at info@verira.store.

Returns & Refunds

Due to the nature of shapewear and hygiene considerations, we do not accept returns or offer refunds once an order has been delivered. All shapewear items are considered final sale once delivered.

Size Support Guarantee

If your item does not fit as expected, please contact us within 7 days of delivery.

Our team reviews every request individually and will work with you to find the best solution. In eligible cases, we may offer a one time replacement size at no additional cost.

Eligibility is determined after reviewing the sizing information provided, selected size, and fit concern.

To request size support, please include:

• Your full name
• Order number
• A clear photo of the item
• A short explanation of the fit issue

Damaged, Incorrect, or Lost Orders

If your order arrives damaged, defective, incorrect, or is lost during shipping, we will make it right.

Please contact us within 7 days of delivery (or expected delivery date for lost packages), and we will review the issue and provide an appropriate solution.

Please include:

• Your full name
• Order number
• Clear photo of the item received
• Clear photo of the shipping label
• Short description of the issue

Packages are considered lost only after the carrier confirms non-delivery or after a reasonable transit period has passed.

Order Changes & Cancellations

Orders are processed quickly after being placed, so cancellations or modifications may not be possible once your order has been submitted.

Fair Use Policy

VERIRA™ reserves the right to limit or deny support requests in cases of suspected misuse, fraud, or repeated claims.

Contact Us

For any questions or support requests, please email us at:

info@verira.store

Our support team aims to respond within 24–48 hours.